• Notice of Renovation and Construction Work

    Notice of Renovation and Construction Work

    Notice of Renovation Work and New Building Construction
    Thank you for visiting Hotel Sierra Resort Hakuba.
    We are pleased to announce that we will be undergoing renovation work in the hotel and construction of a new building during the following dates.
    In order to make your stay more comfortable, we not only renovate guest rooms, restaurants, and bathing facilities, we will construct a new employee dormitory and warehouse building on the premises as well.
    Although the work will be carried out with the utmost care for safety and noise control, there might be some noise during the daytime (10:00-15:00), and construction vehicles and contractors will enter and leave.
    We apologize for any inconvenience this may cause to our guests and appreciate your understanding and cooperation. If you have any questions, please inform the nearest staff or the front desk.
    Construction Details
    1. New Chinese Restaurant (Open in this summer)
    Construction period: Monday, May 15, 2023 – Monday, June 19, 2023
    Working hours: 8:00-17:00
    Work details: Air conditioning and kitchen work at the View Lounge in the Main Wing

    *Construction period and hours are subject to change.
    2. New construction of employee dormitory and warehouse building
    Construction period: Monday, June 12, 2023 – Friday, November 17, 2023
    Work hours: 8:00-17:00
    Construction work: 2 New buildings construction on the east side of the hot spring building (men’s and women’s baths) on the premises

    *Construction period and hours are subject to change.
    Hotel Sierra Resort Hakuba
    General Manager

  • Renovation and reopening

    We would like to thank you for your continued patronage of Hotel Sierra Resort Hakuba. We are pleased to inform you that we have recently renovated our facilities.


    We have replaced the amenities and towels provided in your room to make your stay more comfortable and also help you break away from the daily routine.

    Besides, the laundry has been remodeled and equipped with new washing machines and dryers (for a fee).

    Furthermore, new massage chairs which can help you relax after a long day of travel have been installed (free of charge) in the common area between the East Wing and the large public bath “KOMINKA NO YU”.

    We will make every effort to provide better services for the comfort of our guests. Thank you for your patronage.

  • 2023 Spring Maintenance & Temporary Closure

    Spring Maintenance 2023

    Thank you for being our valued customer.

    Hotel Sierra Resort Hakuba will be closed for a maintenance from Sunday the 2nd of April to Friday the 21th of April.

    We look forward to serving you in perfect condition again soon for the spring season.

  • Nationwide travel support “Shinshu Wari SPECIAL” is available

    Our hotel is part of Nagano Prefecture’s subsidy program ”Shinshu Wari SPECIAL”, a domestic travel discount campaign for Japanese citizens and international residents, aiming to revive local tourism after COVID hit.
    What are the dates of Shinshu Wari SPECIAL?
    The discount campaign runs from January 10th, 2023 until March 30th, 2023.
    How much are discounts?
    3000 yen discount for accommodation per night for one person. In addition, each person receives 2000 yen in coupons that can be used at area businesses.
    The discount applies to the accommodation rate of 7 nights maximum per reservation, but there’s no limit to the number of using this program.
    Eligibility: Who can apply for this?
    To use Shinshu Wari SPECIAL, you will need an ID card that confirms your current address. Also you must be triple-vaccinated for COVID or have tested negative.
    Please present these documents while check-in. If the documents cannot be verified, the discount will not be applied.
    (1) Personal identification documents that confirm “name and address”
    (My Number Card, residence card, driver’s license, health insurance card, or another form of identification is required to show proof of Japanese residency.) 
    (2) Certificate of vaccination (3 times or more) or negative proof in the test result notification
    (Validity period is the date of specimen collection plus 3 days for “PCR test” and the date of specimen collection plus 1 day for “antigen qualitative test”)
    See more details about Free COVID-19 Testing ⇒
    How to make a reservation?
    ①Make reservations through the hotel’s official site
    ②Make reservations through online booking sites, such as Rakuten Travel,, Jalan)
    Please note that reservation methods can differ slightly depending on websites.
    ③Make reservations through travel agency, such as JTB、Kinki Nippon Tourist、JR View Travel.
    For details, please contact each travel agency directly.
    Furthermore, discounts apply to the order of stay instead of the order of reservation. The program ends once the budget runs out. Check the official site of this program for more information (Japanese only).
    We are sincerely looking forward to you visiting.
    Sierra Resort Hotel Hakuba